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Overview

The message history shows a history of the messages sent and received in Web2SMS.

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View sent messages

StepsExample

To view sent messages, navigate to the Message History tab. You can view:

  • When the message was sent.
  • The user account that sent the message.
  • The mobile number to which the message was sent.
  • The content of the message.
  • The email address (if any) to which the reply was forwarded.

The message history shows only sent messages, not replies.

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View the status and replies for a message

StepsExample

To view the history of a sent message and its replies:

  1. Navigate to the Message History tab.
  2. Locate the message you would like to view the history for.
  3. Click the sent date, recipient mobile number or content of the message.

You will be able to see:

  • The details of the sent message.
  • The status of the message, i.e. whether it has been received.
  • The replies that have been received in response to the sent message.

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Delete message history

StepsExample

To delete a sent message from the message history:

  1. Navigate to the Message History tab.
  2. Locate the message you would like to delete.
  3. Select the message in the list using the select box..
  4. Click the 'Delete' button.

Deleting messages from the message history cannot be undone.

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