There are four separate maintenance windows (22:00pm NZST to 02:00am NZST) that you should prepare for. The specific times are;
|Start Time||End Time||Migration Phase|
Mon 17 August @ 22:00 pm
Tues 18 August @ 02:00am
Phase 1: Carrier Connection Migrations
Tues 18 August @ 22:00 pm
Wed 19 August @ 02:00am
Phase 2: Messaging Core Migration
Wed 19 August @ 22:00 pm
Thurs 20 August @ 02:00am
Phase 3: Omni Web Interface Migration
Thurs 20 August @ 22:00 pm
Friday 21 August @ 02:00am
Phase 4: API End-Point Migration
During each maintenance window, there may be short periods where Omni will be unavailable. Users will not be able to log into the Omni Dashboard and API product users will receive an error when trying to send an SMS message to a mobile device.
You will need to request this via your Account Manager or Service Delivery Manager. We have a limited number of codes available via this platform and there may be a cost to set this up and an ongoing cost if you want to retain this past the week beginning 17th of August 2020.
Get in touch to secure your back up connection now.