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Messages that are sent with a source mask (which can be either alpha or alphanumeric sender ID) are used for one-way communication only. Replies are not able to be processed to messages where a Source Mask is utilised.

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Prefix Mapping

Prefix mapping allows you to automatically adjust the prefixes for destinations you're sending to once the email is received by Omni. Prefix mapping assists by adjusting chosen prefixes to accepted prefixes so that you don't necessarily need to change your data in your own system.

To add a prefix map, Go to the "Mobile Prefix Mappings" tab within Email2SMS:

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Enter the prefix you would like to be mapped and the final prefix in the input boxes:

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Select "Add Prefix"

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Now, whenever you attempt to send a message to an "02X XXX XXXX" number it will be amended to "+64 2X XXX XXXX".


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Before Sending Your First Message

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